Privacy Policy | Blue Ridge Digital Partners

Legal & Compliance

Privacy Policy

Effective: April 24, 2026 Last Updated: April 24, 2026 Blue Ridge Digital Partners LLC blueridgedigitalpartners.com

Key Points at a Glance

  • We collect only the data necessary to deliver our services.
  • We do not sell your personal information to third parties.
  • Data is shared only with trusted tools needed to run our business.
  • You have the right to access, correct, or delete your data.
  • Contact us at support@blueridgedigitalpartners.com with any questions.

Blue Ridge Digital Partners LLC (“Company,” “we,” “us,” or “our”) operates the website blueridgedigitalpartners.com and provides SEO, web design, and digital marketing services. This Privacy Policy describes how we collect, use, protect, and share information about you when you visit our website, inquire about our services, or engage us as a client.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our site and services.

Section 01

Who We Are

Blue Ridge Digital Partners LLC is a limited liability company providing professional SEO strategy, web design, and digital marketing services to small and medium-sized businesses across the Blue Ridge region and beyond. We are the data controller responsible for your personal information collected through this website and through our client engagements.

Business: Blue Ridge Digital Partners LLC
Website: blueridgedigitalpartners.com
Location: Baltimore, MD · Serving the Blue Ridge Region
Privacy Contact: support@blueridgedigitalpartners.com

Section 02

Data We Collect

We collect only information that is relevant and necessary for the purposes outlined in this policy.

Contact & Inquiry Information

  • Name, email address, and phone number
  • Business name, website URL, and industry
  • Message content submitted through our contact or intake forms

Client & Project Information

  • Business details required to perform SEO or web design services
  • Platform credentials shared by clients (e.g., Google Search Console, CMS logins) to facilitate our work
  • Project files, creative briefs, and communication records
  • Billing name and payment information (processed via third-party processor — we do not store full card details)

Website Usage Data

  • IP address, browser type, operating system, and device type
  • Pages visited, time on site, and referral source
  • Clickstream and interaction data via cookies and analytics tools

Communications

  • Emails, messages, or other correspondence you send to us
  • Records of meetings, calls, and project feedback
What We Do Not Collect

We do not knowingly collect sensitive data such as health information, biometric data, government ID numbers, or financial account data beyond what is necessary for billing.

Section 03

How We Collect Data

  • Directly from you — when you fill out a contact form, request a proposal, sign a service agreement, or communicate with us by email or phone.
  • Automatically — when you visit our website, through cookies, server logs, and analytics tools that record technical and behavioral data.
  • From third-party tools — analytics and marketing platforms may collect data on our behalf as described in Section 5.
  • From publicly available sources — such as your business’s public website or social profiles, where relevant to delivering our services.
Section 04

How We Use Your Data

  • To deliver our services — performing SEO audits, executing web design projects, and fulfilling our contractual obligations.
  • To respond to inquiries — communicating with prospective and current clients about projects, proposals, and service questions.
  • To process payments — generating invoices and processing payments for services rendered.
  • To improve our website — analyzing traffic and behavior to enhance site performance, content, and usability.
  • To market our services — sending occasional updates or content to contacts who have opted in. Unsubscribe at any time.
  • To comply with legal obligations — maintaining records required by law, responding to lawful requests, and enforcing our agreements.
AI Tools Disclosure

We may use AI-assisted tools in our workflow (e.g., content drafting, keyword research). We do not submit identifiable client data to third-party AI services for model training without explicit written consent.

Section 05

Third-Party Tools & Sharing

We use trusted third-party services to operate our business. These services may process your data on our behalf subject to their own privacy policies. We do not sell your personal information.

  • Google Analytics / Google Search Console — website traffic analysis and SEO performance tracking
  • Google Workspace (Gmail, Drive, Docs) — client communication and project file storage
  • Payment Processor (e.g., Stripe, QuickBooks) — secure payment processing and invoicing
  • Project Management Tools (e.g., Asana, Notion, ClickUp) — project coordination and task management
  • Website Hosting Provider — hosting and serving this website
  • Email Marketing Platform — delivery of opt-in communications, where applicable

We may also disclose your information when required by law, to protect our legal rights, or in connection with a business transfer such as a merger or acquisition.

No Data Selling

We do not sell, rent, or trade your personal information to any third party for their independent marketing or advertising purposes — ever.

Section 06

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and collect analytics data.

  • Strictly Necessary Cookies — required for the website to function. Cannot be disabled.
  • Analytics Cookies — help us understand visitor behavior (e.g., Google Analytics). Only set with your consent.
  • Functional Cookies — remember your preferences to improve your experience.
  • Marketing Cookies — serve relevant advertising, only where consent has been obtained.

You can manage or withdraw cookie consent at any time through your browser settings or our cookie banner. You may also opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Section 07

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law.

  • Client project data — 3 years after project or contract conclusion
  • Billing and financial records — 7 years per tax and accounting requirements
  • Inquiry / contact form data — 12 months after last contact, then deleted or anonymized
  • Website analytics data — aggregated and anonymized after 26 months
  • Email communications — duration of client relationship and up to 3 years thereafter

When data is no longer needed, we delete or anonymize it securely. You may request earlier deletion in accordance with Section 9.

Section 08

Security Measures

We implement reasonable technical and organizational safeguards to protect your personal information:

  • Encryption in transit — HTTPS/TLS encrypts data between your browser and our servers
  • Access controls — client data access is limited to team members who need it to do their work
  • Password management — we use secure password tools and require strong, unique credentials
  • Secure file storage — files and sensitive documents are stored in access-controlled cloud environments
  • Periodic review — we regularly review our data practices and update security measures as needed

No method of electronic storage or transmission is 100% secure. In the event of a breach affecting your rights or freedoms, we will notify affected parties as required by applicable law.

Section 09

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data. We will respond to verified requests within 30 days.

Right to Access

Request a copy of the personal data we hold about you.

Right to Correct

Ask us to correct inaccurate or incomplete information.

Right to Delete

Request deletion of your data, subject to legal retention requirements.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing for direct marketing or legitimate-interest purposes.

Right to Opt Out

California residents may opt out of data sale (we do not sell data).

To exercise any of these rights, contact us at support@blueridgedigitalpartners.com. We may verify your identity before processing your request and will not discriminate against you for exercising your rights.

California Residents (CCPA)

You have the right to know what personal information we collect, to request deletion, to opt out of sale (which we do not engage in), and to non-discrimination for exercising these rights.

EEA / UK Residents (GDPR)

Where GDPR applies, our legal bases for processing include: performance of a contract, legal obligation, legitimate interests, and consent. You also have the right to lodge a complaint with your local data protection authority.

Section 10

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

Section 11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify clients directly by email.

Continued use of our website or services after an update constitutes acceptance of the revised policy. We encourage you to review this policy periodically.

Section 12

Contact Us

Questions, concerns, or data requests? Reach out directly.

Blue Ridge Digital Partners

Local Growth. Real Results.
LocationBaltimore, MD · Serving the Blue Ridge Region
Response TimeWithin 30 days of verified request